Local Government Channel
In order to view this page you need JavaScript and Flash Player 8+ support!

Innovating from the front

Harnessing front line staff's ideas and commitment for innovation

The Local Government Channel speaks to Joan Munro, National Advisor Workforce Strategy, Improvement and Development Agency and Sharon Wilkins, Front Line Academy Manager, Customer Services Directorate, London Borough of Lewisham about how to foster an appetite for innovation with frontline staff.